Does this phrase actually make anyone feel calmer?
When it is said to me, it evokes the opposite response.
One day the washing machine at the house broke forcing me to go to the Laundromat. I like going to Spin Laundry Lounge because there are video games to play while you wait, their dryers are awesome, the prices are relatively reasonable and depending on which location you choose, there are snack options.
In addition to getting my laundry done, I was on a research mission for information about the Laundromat. My roommates have never been and they would also need to get their laundry done. I located two empty, smaller size washing machines next to each other and put my clothes in them. There is a spin dial to choose water temperature and desired cycle. I am guilty of not reading all the information before getting started with things. Today would be no different. I picked the cheapest cycle and swiped my credit card to pay. Then I realized there were more options. I wanted to wash them in cold water (which cost .25 cents extra). I guess it was too late. When both loads had finished, I took out the hang to dry items and loaded the rest in one big dryer. I went back to the washing machines to take photos to send to the roommates when I noticed there was a balance of .25 on the washing machine I had just used. I was confused by this therefore I located the only employee working to ask her what was going on. She followed me over, asked me a few questions and then said she didn’t know. She wasn’t even sure if they had gotten washed. Hhhhmmmmm that’s odd, they felt damp when I moved them to the dryer. She said it would have just done a prewash which would explain why they were damp. All I know is I needed my clothes to be clean.
It wasn’t worth taking chances so I went over to the dryer to pull that one load out to rewash. I expressed a bit of my frustration with this process and lack of knowledge when she suddenly says to me to ” I’m just trying to help you – calm down.”
The best part about this is: I wasn’t even that upset about it. I was just expressing my emotion. On a scale of 1 to 10, I was maybe a level 3.
I couldn’t believe she was saying this to me. I know myself. I know when I am being “extra” and when I am not. I know how people can react to me when I am acting “extra” and this situation wasn’t even close. Her words didn’t make me feel any calmer, like I said before it has the opposite effect on me. I immediately knew the conversation had taken a turn and we were in a different place now. A place I didn’t want to deal with. It can be a tremendous amount of work to get strangers to a place of real understanding of who you are and what you are communicating. It suddenly occured to me she was taking it personally. All she needed to do was give me the space to express my moment of frustration and we could all move on. So in that moment, the conversation was over for me. I told her, Thank you, I got it, and I didn’t need anything else. She walked away.
Over the years, I have come to realize when a misunderstanding is taking place. I would love it if everyone knew what everyone was saying all of the time. I also know that people are looking through their own lense at life. They can only meet you from where they are. Sometimes I take the time to correct the misunderstanding. Sometimes the moment is happening so quick and there is not time to do all that is necessary to get back on the same page. I made the assumption of how much work it was going to take based on her response of taking things personally and decided to just end the exchange. I wonder if this was the right thing to do.
Another time I have been told to calm down, recently, was my first day in Spanish Conversation class. I enrolled in class through Portland Community College to solve a parking challenge at work and get more Spanish in my life. I work on the waterfront right in front of the Eastbank Esplanade in Portland Oregon. There isn’t any parking besides two private parking lots for business and one parking lot for a PCC campus. The class I signed up for is non credit evening class that takes me 30 minutes to drive to once a week however I love it.
The semester had been in progress for several weeks when I arrived for the first time. There was homework from the previous week that, understandably, I wasn’t aware of. I didn’t have the book nor did I plan on purchasing it. I was hoping for just conversation. It’s been years since I have taken a class and my Spanish skills were rusty. Midway through the class it was time for everyone to read their homework. Two jokes and a short story. There were only three other people besides myself and the professor. When it would have been my turn, I said with excitement, I don’t have any jokes because today is my first day. The teacher immediately told me to calm down, in a nice calm way a few times. I was immediately offended. Once again, expressing emotion was causing someone to tell me to tone it down. I wasn’t even upset until this phrase was said to me.
It took a few days of reflection and analyzation to figure out what exactly bothered me so much. I think that because she didn’t know me and her reaction to my expression was one of correction. She wanted me to be different. Therefore telling me to calm down felt like a rejection of my personality. When I feel rejected, I go into self preservation mode. I either let the full force of my personality out and I don’t care who likes it or I withdrawal completely. Either way, I am not trying to be likable. I don’t know why I respond this way but I do.
Thinking about that moment in class over and over again led me to this realization.
I am an emotional creature. A very emotional creature. Sometimes I show that emotion when expressing myself verbally.
Maybe the other person is uncomfortable with the level of emotion that I am expressing and saying calm down is their way of trying to control the situation to bring it to a level of comfort for them. (Emotional Contagion). I don’t need to take it personally! I can understand what is happening for the other person and adjust where I can.
I hope I am able to maintain this point of view so that the next time someone tells me to calm down, I won’t feel the need to be so reactive.