Airbnb Lesson for the week: If you don’t know- ask.

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Scenario:  Host wakes up to find an unsecured bicycle on the front porch.  In that moment there are 2 guests staying at the house.  The host asks the first guest she sees if they know who’s it is – she lucks out – it’s his. Host immediately brings bike inside and proceeds to inquire….

Host:  Why it is not being kept in the backyard?

Guest:  Oh, I didn’t know

Host: Well like it states in the listing bike storage is out back.

Guest: I didn’t know how to get back there.

Host:  You could have brought it through the kitchen as she motions for the door that leads out back.  Or you could have asked for the code to the lock for the back gate.

***Guest makes no mention before or during his stay he has a bike***

Can you imagine it if it had been stolen?

I can see the 1 star review now- This house is in a bad location, don’t stay here unless you want your things to go missing.  Host didn’t provide a place for me to securely put my bike and I was looking forward to riding my bike around Portland.  It is the #1 city to ride your bike in America.

All of it could have been prevented if the details of the listing were read as well as communicating with the host.

#1 Lesson- if you don’t know….ask!
#1a Lesson- Read the details of the listing and communicate with your host.

2 thoughts on “Airbnb Lesson for the week: If you don’t know- ask.

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